Some customers are not receiving email confirmation

Resolved
Resolved
After 2 hours and 38 minutes

We've now resolved the incident. Thanks for your patience.

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Recovering
After 2 hours and 1 minute

We've fixed the core issue, and are waiting for things to recover.

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Identified
After 1 hour and 59 minutes

We've confirmed there is a problem, we're working to resolve it.

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Investigating

We have identified that some customers are not receiving email confirmations after they make a purchase - we are investigating this.

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Began at:

Affected components
  • Email delivery