Notice #80165
Identified

Delay in posting Facebook events

Began:

Facebook has released a completely new design of Facebook Events. As a result, there will be a delay in Occasion's posting events to Facebook until this update is reflected in our integration, which will take up to several days.

Once this is done, all events that are not on facebook yet will eventually be posted. Therefore we do not recommend any action on your side, unless you need to promote an event that will take place before September 14 that you have just created and hasn't been posted to Facebook yet, in that case we recommend you post it manually.

  • Occasion Web Application
    • Booking Engine

      Serving calendars and bookings pages

    • Backoffice Manager

      Where you manage your listings, print rosters and more

    • Database Servers
  • Integrations
    • Payment Processors

      The third parties we rely on processing credit card transactions

    • Google Calendar
    • Facebook Events
  • Occasion REST API v1
  • Email delivery
Previous Incidents

[Complete] Scheduled down time for infrastructure upgrade

Began: Ended: Duration:
  • Occasion REST API v1
  • Database Servers
  • Booking Engine
  • Backoffice Manager
  • Email delivery
  • Occasion Web Application
  • Google Calendar
  • Integrations
  • Payment Processors
  • Facebook Events

We will be upgrading our infrastructure and be down for a maximum planned of 2 hours. During this time all Occasion services will be unavailable and paused.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Resolved] Degraded performance

Began: Ended: Duration:
  • Booking Engine
  • Backoffice Manager
  • Occasion REST API v1

We are experiencing degraded performance and might not be reachable for everyone. We are looking into the issue.

Everything is resolved.

No further notices from the past 7 days.