Resolved

We've now resolved the incident. Thanks for your patience.

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Identified

We are seeing degraded performance in the website and some requests aren't being served. Our engineers have identified this to be a configuration oversight on the new infrastructure that is currently being addressed.

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Began at:

Affected components
  • Occasion Web Application
    • Booking Engine
    • Backoffice Manager
    • Database Servers
  • Occasion REST API v1