Customers receiving complete your booking emails

After 3 days, 2 hours, and 27 minutes

We've now resolved the incident. Thanks for your patience.

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After 3 hours and 15 minutes

We have released a fix for the increase of recovery emails sent to customers who have already booked. However, please let us know if your customers experience this again after today.

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We have noticed an uptick in these emails being sent to customers that have already completed bookings. We are working to resolve this and will keep you updated.

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Began at:

Affected components
  • Occasion Web Application
    • Booking Engine
    • Backoffice Manager
    • Database Servers