Notice: Order Email Confirmations Not Sending

Resolved
Resolved

We've now resolved the incident. Thanks for your patience. If you don't see them working yet, please give it some time for our system to go through all Users affected.

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Recovering

We've fixed the core issue, and are waiting for things to recover. Please check your emails, as even the emails from the past couple of days should be delivered to your customers now. You can check for this by going to Reports > Automated Emails.

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Identified

We have identified that for some of our Users, order email confirmations are not sending. We are currently looking into why this has occurred. Further updates will be shown here as we move forward.

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Began at:

Affected components
  • Email delivery