Notice: Order Email Confirmations Not Sending

Resolved
Resolved

Emails that were not sent are being re-sent today and any emails generated today should be sent as well. *Please note that a small percentage of emails are still in our sending queue but we expect the queue to empty no later than tomorrow at this time. 

Avatar for
Recovering

We are starting the recovery process on our email deliverability issue.

Avatar for
Identified

We have identified the issue impacting the delivery of emails. We are working with our vendor on recovery.

Avatar for
Investigating

The vendor we partner with to send emails is currently experiencing issues. We are working with them to resolve this, but this could take some time. We will keep you updated.

Avatar for
Began at:

Affected components
  • Email delivery